Petplan is looking for experienced veterinary professionals who are looking to put their knowledge and skills to use as a Claims Adjuster.
This is an exceptional career opportunity to continue working in the booming animal health market and to join one of the fastest growing companies in America! Petplan’s new location in Newtown Square, just minutes from both Center City and the Main Line, boasts amazing amenities in a 210-acre parkland campus perfect for both people and pets. The Ellis Preserve campus features a fitness center with on-site personal training staff and aerobic classes like spinning, step and yoga, a basketball court, weight room, juice bar, massage and daycare facilities. There’s also a full service cafeteria and beautiful walking trails, outdoor seating and exquisite treescapes. Rumor has it, there’s even a Whole Foods coming to town!
The position is full time with a competitive salary including annual raises and performance bonuses. Comprehensive benefits package includes health, dental, long-term disability, short-term disability, 401K, paid vacation, Company paid gym membership, flexible spending accounts for medical and dependent care, paid time for community-service projects, personalized candy jar and of course, pet insurance!
Our Claims Team is a group of passionate pet health experts who review medical records, lab results, invoices and claims forms in order to make claims decisions. Critical thinking and meticulous attention to detail are essential to this role, as well as the ability to work independently and a strong desire to continue learning about veterinary medicine. Claims Adjusters put their clinical knowledge into practice to help companion animals outside of a hospital setting. Extensive knowledge of disease processes and treatments is required. Excellent computer skills – including proficiency with MS Office – is a must. Claims Adjusters receive continuing education from Petplan’s veterinary staff, and enjoy a supportive environment as part of the Claims Team.
This is a unique opportunity to combine your veterinary medical knowledge and experience with the opportunities provided by a rapidly growing pet health company. Petplan Claims Adjusters:
Have the opportunity for career advancement, as the industry and company continue to grow
Work consistent, full-time hours, eliminating the requirement for evening or weekend shifts
Continue their involvement in pet-health care, without the physical wear and tear of clinic work
Independently provide determinations of coverage for submitted claims
Provide complete and thorough review of medical records
Provide excellent customer service
Communicate with treating veterinarians
Work with other departments to ensure customer satisfaction
5+ years of high level experience as a veterinary technician in a vet clinic
CVT or equivalent desired, but not required
Comprehensive understanding of disease processes and veterinary medical terminology
Excellent verbal and written communication skills
Exceptional critical thinking and problem solving skills
Strong attention to detail
Ability to work independently or as a team
Self- motivated and willingness to grow and learn
Additional Salary Information: Potential for monthly performance bonuses
Internal Number: 500-01
Top-rated pet insurance provider, Petplan, is the only pet insurance company to have been included on Inc. Magazine’s list of 500 fastest-growing, privately held companies in America. Petplan’s fully customizable dog insurance and cat insurance policies provide coverage for all hereditary conditions for the life of the pet as standard, and meet the coverage requirements and budget for pets of all/any age. Petplan policies are underwritten by AGCS Marine Insurance Company, a member of the Allianz Group, rated A+ by A.M. Best (2010). For information, about Petplan pet insurance, visit www.GoPetplan.com, read the Petplan Pet Insurance Blog, or call 1-866-467-3875.
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